Plus, take part in a star lighting ceremony.
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48º | Mostly sunny | 0% chance of rain | Sunrise: 7:32 a.m. | Sunset: 5:23 p.m.
 

Your link to city services
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CityLink 311 handles issues with stoplights and street lights. | Photo by WStoday
CityLink 311 can help you be a better citizen. The service is available to answer your questions and concerns about city operations and services — and you can report issues you’ve encountered around town. Here’s a breakdown of how you can get in touch with a representative to get things done.
The division has been in existence since 2007. It began as a way to manage citizens’ questions or concerns about services, programs, events, or to initiate a request for service. It supports many city departments and is where all non-emergency calls are directed.

What can it solve?

Local operators are trained to answer questions or, in some cases, initiate work orders for repairs or services. If you have any of the following concerns, they can help with:
  • Missed garbage or recycling collections
  • How and what to recycle
  • Dead animal collection
  • Sidewalk, pothole, or street light repairs
  • Questions about city ordinances or city offices
  • Bulk item + brush collection
  • Requests for new water service
  • Malfunctioning traffic signals
  • Filing a code violation
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CityLink representatives work on the ground level.

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Photo by WStoday

How to get connected

There are several ways to communicate with CityLink representatives. The number to call is 336-727-8000 — or you can dial 311 in some instances within city limits.

You can also send questions via text to 855-481-LINK. You’ll be redirected to a screen where you can receive a response via email. The city’s website offers a live chat feature, or you can email staff.

The CityLink 311 app is free to download from the App Store or Google Play. It allows you to create a service request, which you can do anonymously, and upload pictures.

When are staff available?

CityLink is staffed 7 a.m. to 7 p.m. Monday through Friday, except on holidays. If you need assistance outside of operating hours, your request will be reviewed the next business day. Callers in need of immediate police or fire services should call 911.

Any other questions, be sure to chime in below.
Asked

If you could ask city officials one thing about Winston-Salem, what would it be?
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Events
Monday, Dec. 4
Tuesday, Dec. 5
  • Holiday Pops: Home for the Holidays | Tuesday, Dec. 5 | 7:30-9 p.m. | Centenary United Methodist Church, 646 W. 5th St., Winston-Salem | Free | The Piedmont Wind Symphony brings holiday tunes to life, from festive favorites to heartwarming classics.
  • Innovation Oasis: Business Mixer | Tuesday, Dec. 5 | 4-6 p.m. | West Salem Public House, 400 S. Green St., Winston-Salem | Free | Connect with like-minded innovators and network with other entrepreneurs and small business owners.
  • UNCSA Guitar Studios in Concert | Tuesday, Dec. 5 | 7:30-9:30 p.m. | Watson Hall, UNC School of the Arts, 1533 S. Main St., Winston-Salem | Free | Up-and-coming guitarists who are students of the Guitar Studios showcase their musicality and artistry in a recital.
Events calendar here
Click here to have your event featured.
Tech

Cut holiday spammers off at the source
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News Notes
Arts
  • Delta Arts Center has extended the application deadline for its “Invitational 2024” to Monday, Dec. 11. The juried exhibition is open to African American artists in NC who are selling works completed in the past three years.
Active
  • Registration is open for the CraftHalf Half Marathon and 5K. The distance race and community block party will be held on 4th Street on April 20, 2024 and will feature live music and selections from local craft breweries.
Film
  • The second annual Can Film Festival will feature a free screening of “The Muppet Christmas Carol” on Saturday, Dec. 16. Tickets to the showing at 3 p.m. at Marketplace Cinemas (2095 Peters Creek Pkwy.) are required — moviegoers are asked to donate at least two cans of food to benefit Samaritan Ministries.
Transit
  • A new Passenger Code of Conduct is now in effect for people who ride Winston-Salem Transit Authority buses. It is the first major update to the code in more than 25 years and focuses on strengthening security measures.
Plan Ahead
  • Bulls, Bands and Barrels will bring its inaugural national tour to LJVM Coliseum (2825 University Pkwy.) on April 27, 2024. Tickets are on sale for the show — which will feature bull riding, western sports, and a country concert by Ian Munsick + Winston-Salem native Cooper Alan. (Yes! Weekly)
Seasonal
  • Step back in time this holiday season with a visit to historic Reynolda. Explore Reynolda House Museum of American Art, Reynolda Gardens, and Reynolda Village during your visit. View the schedule of festive programs and events + plan your trip.*
Travel
  • Did you know? There are 300+ “event days” in Greenville, SC. From signature events like Fall for Greenville and Artisphere, there’s always a reason to visit. Check out the calendar of events and plan your 2024 trip.*
Finance
  • Masterworks is a platform that helps you invest in multi-million dollar art by names like Banksy, Basquiat, and Picasso, for just thousands – not millions. When Masterworks sells a painting, like the 16 it’s already sold, investors can get a return. 6AM City readers can skip the waitlist to join.**
**Investing involves risk and past performance is not indicative of future returns. See important Reg A disclosures and aggregate advisory performance masterworks.com/cd.
 
Seasonal

Star light, star bright

Join in the annual Moravian star lighting on top of Atrium Health Wake Forest Baptist
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The hospital’s president says the star represents hope, joy, and light. | Photo courtesy of Atrium Health Wake Forest Baptist
A Moravian star will once again glow atop Atrium Health Wake Forest Baptist Medical Center’s North Tower this holiday season. It’s been assembled — now the public will help light it tomorrow, Dec. 5 at 5:45 p.m. These ‘star’tistics are pretty stellar:
  • The star measures 31 ft tall
  • It has 27 points
  • Points range from 7 to 11 ft long and weigh 30 to 65 pounds each
  • Each point is illuminated by a 100-watt bulb
The public can attend the 31st annual lighting ceremony on the top level of the Eden Terrace parking deck (off Hawthorne Rd.). The Medical Center Chorale + Moravian band will perform, folks can enjoy hot apple cider and Moravian cookies, and there will be a brief worship service. It’s free and no registration is required.

The ceremony will also be streamed online. If it rains on Tuesday, the event will be held Friday, Dec. 8 instead.
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6AM City In-house
 
The Wrap
 
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Today’s edition by:
Cambridge
From the editor
It’s that time of year where keeping up with everything happening can be dizzying. If you’re involved with something around town, we hope you’ll add it to our events calendar. That way, other WStoday readers can discover it and plan ahead. We might also feature it in a future newsletter.
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