City of Winston-Salem chooses a new transit management operation provider

The city agreed on creating a long-term partnership with a new contractor to provide the best transit service for the community.

April 10, 2024 • 
Kellina Wanteu
WStoday: Winston-Salem skyline on third street

Whether you prefer public transportation or your own, there are multiple ways to get around the city.

Photo by WStoday

Updated May 2024.

The Winston-Salem Transit Authority (WSTA) has joined a new partnership with transit management service provider RATP Dev USA to improve riders’ experience.

City Council unanimously approved a five-year contract worth $149.7 million with the transportation service on Monday, May 6 (scroll ~45 minutes into the meeting to see the presentation and discussion).

City officials ended their agreement with Transdev services after the Federal Transit Administration notified the city of a non-compliance in the transportation system. RATP Dev USA has served multiple counties in NC, including Greensboro, Wake County, Durham, and Raleigh (hey, RALtoday).

RATP Dev USA plans to bring in some new tools to improve safety and quality of riders’ experience. The total operational costs for the five-year contract will total $143 million.

More from WStoday
Winston-Salem skyline with purple location graphics in various places with a blue heart.
Culture
Our readers’ local love stories
Our readers found the most romantic places.
February 13, 2026
 · 
Jessalin Heins-Nagamoto
WStoday: Voting site in Lewisville
Elections
What you need to know about voting in the primary election in Forsyth County
We explain the voting process and how your ballot impacts who gets to take a seat in government.
February 11, 2026
 · 
Kellina Wanteu
WStoday: Charcuterie Board graphic
Culture
Celebrate Valentine’s Day at home in Winston-Salem
Here are a few ways to make a special night at home.
February 10, 2026
 · 
Kellina Wanteu
WStoday: A uniformed pilot speaks with young students wearing aviation academy T-shirts inside an aircraft hangar, teaching kids about aviation careers beside small training airplanes.
Airports and Transportation
Jim Shaw Academy brings back aviation education in Winston-Salem
The youth aviation program returns to inspire the next generation after years on hiatus.
February 2, 2026
 · 
Kellina Wanteu
WStoday: People dining and toasting at the Springhouse Restaurant in downtown Winston-Salem, NCV
Events
Plan Ahead: Don’t miss these events happening in Winston-Salem
Bookmark this guide for a curated list of events taking place each month that we’re most looking forward to.
January 29, 2026
 · 
Kellina Wanteu
Bacon eggs and tomato slices on a skillet.
Food
Where to order takeout after snow days in Winston-Salem
These spots are open and within walking distance in the following neighborhoods.
January 28, 2026
 · 
Kellina Wanteu
WStoday: Packed audience watching cars racing at Bowman Gray stadium at night.
Tourism and Hospitality
Your guide to the 2026 NASCAR Clash in Winston-Salem
From where to park to what to expect at the race track, we’ve got all the details for you.
January 27, 2026
 · 
Kellina Wanteu
WStoday: research center at Innovation Quarter in downtown Winston-Salem
Healthcare
Wake Forest Institute for Regenerative Medicine receives $24 million to develop bioprinted kidney
The research will help address the growing organ donor shortage in the nation.
January 26, 2026
 · 
Kellina Wanteu
WStoday: Phuzz Phest at Bailey Park, Winston-Salem, NC
Culture
Phuzz Phest makes a comeback in Winston-Salem after 10 years
The iconic music festival is hitting play after a long pause.
January 21, 2026
 · 
Kellina Wanteu
WStoday: Vanilla latte from Bobby Boy's bakeshop
Live
A local’s guide to the best coffee shops in Winston-Salem
Don’t already have a coffee in hand? You will after reading this.
January 21, 2026
 · 
Staff