City of Winston-Salem chooses a new transit management operation provider

The city agreed on creating a long-term partnership with a new contractor to provide the best transit service for the community.

WStoday: Winston-Salem skyline on third street

Whether you prefer public transportation or your own, there are multiple ways to get around the city.

Photo by WStoday

Updated May 2024.

The Winston-Salem Transit Authority (WSTA) has joined a new partnership with transit management service provider RATP Dev USA to improve riders’ experience.

City Council unanimously approved a five-year contract worth $149.7 million with the transportation service on Monday, May 6 (scroll ~45 minutes into the meeting to see the presentation and discussion).

City officials ended their agreement with Transdev services after the Federal Transit Administration notified the city of a non-compliance in the transportation system. RATP Dev USA has served multiple counties in NC, including Greensboro, Wake County, Durham, and Raleigh (hey, RALtoday).

RATP Dev USA plans to bring in some new tools to improve safety and quality of riders’ experience. The total operational costs for the five-year contract will total $143 million.

More from WStoday
Including gifts for significant others, retirees, holiday parties, young people, and gifts that ship fast.
Enjoy the ultimate Halloween excitement — from exploring Old Salem’s spooky vibes to showing off your best costume for a chance to win a prize.
From “coffee, coffee, coffee” to chilaquiles and everything in between, here are a few ways to pay homage to “Gilmore Girls” in Winston-Salem this autumn.
Show some love to your fave businesses in Winston-Salem.
These neighborhoods have some character, and they’re here to flaunt it.
Here’s how to find out when trucks will be in your neighborhood.
The award-winning Elizabeth and Tab Williams Adult Day Center serves older adults living with Alzheimer’s disease or other forms of dementia.
Sponsored
Take a look at what projects get prioritized and funded by the city.