A guide to city departments in Winston-Salem

We’re here to connect you with the right city departments to address your needs.

WStoday: Downtown Winston-Salem filled with street lights, trees, and buildings.

Wondering who is responsible for improving downtown Winston-Salem? Take a guess.

Photo by @winston_360

Curious who to report to for city services? From civic happenings to recreational programs, we’ve compiled a handy guide to the city departments and resources residents can access.

How do I prepare for a disaster?
Winston-Salem/Forsyth County Emergency Management | Local responders are equipped to assist organizations and individuals during a disaster. This department offers training for residents interested in being part of a response team.

What day does my trash get picked up?
Sanitation Department | Use this directory for information regarding your trash collection day, electronics recycling, leaf disposal, and more.

I’d like to plan a city festival or parade.
Special event permits | The Office of Business Inclusion and Advancement offers various permits for public events or those necessitating a road closure.

I’d like to start a business.
Business Development | Register your business, pay taxes, and apply for permits and grants.

WStoday: Brown School Lofts at Legacy Heights

Brown School Lofts at Legacy Heights was a project tackled by the Housing Authority of Winston-Salem to provide affordable housing to the Northeast Ward residents.

Photo by WStoday

“Where can I find weekly programs and activities in the community?”
Winston-Salem Recreation and Parks | Find hiking trails, splash pads, dog parks, or anything else you need to enjoy a day outdoors.

“I’d like to work for the city.”
Human Resources | View the city’s employment opportunities and applicant resources.

“When is this pothole getting filled?”
Field Operations | Report needed street repairs or reach out to the community assistance personnel in your ward to share complaints, ideas, and requests with your represented council member.

“I want to explore Winston-Salem’s art scene.”
Arts Council of Winston-Salem/Forsyth County | Get updates on artist grants and fellowships, citywide creative programs, and public art projects. Fun fact: This is the first locally established arts council in the US.

How do I submit a request or report a code violation?
City Link | You can report issues like water main breaks, downed trees, or traffic light outages.

And that’s not all. There are plenty of city departments to address your concerns. Let us know which ones you’re curious about in the comments below.

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