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Have you ever heard of a spine navigator?

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a patient talking to her doctor

In two years, patient navigators at Novant Health have reduced post-surgery emergency room visits by 4%.

Photo provided by Novant Health

Having surgery can be intimidating — and let’s be honest, anxiety-inducing.

Enter: Novant Health’s spine navigators.

Studies show that having a navigator helps improve surgical outcomes and patient satisfaction while decreasing pre-surgical anxiety and post-surgical readmission and emergency visit rates.

A spine navigator can:

  • Provide a single point of contact throughout the entire process
  • Walk patients through their surgery in detail
  • Create a discharge plan before surgery so patients know what to expect

How else spine navigators help

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